TIER 1 SERVICE, KEEPING IT SIMPLE, LOW COST CALLING & SERVICE LINES, ONLINE ACCOUNTMANAGEMENT,
WE LISTEN TO OUR CLIENTS WITH EMPATHY
At ecotel networks we don’t make promises we can’t keep. We believe in keeping things simple, no technical jargon that only a thesaurus can understand and no annoying salesperson trying to sell you phone systems that you do not need. All that our customers need to know is that we are dedicated to ensuring the best possible service and that we are driving down the cost of telecoms by keeping it simple.
Value for money - We work with all of the major network providers and with our buying power we can ensure that you are provided with the most competitive packages on the market.
Quality of service - Customers can enjoy the stability of the 's best networks, while benefiting from ecotel’s competitive rates and customer service packages.
e-Billing- All telecoms billing done via our e-billing service and online account management portal. We want to promote paperless billing via not sending client monthly paper invoices. All client can log on and save or print their own invoice if they wish to do so.
One bill solution - One simple monthly bill that includes all your services with us.
UK-based call centre - Speak to a fully trained business advisor at our UK-based call centre. At daisy we guarantee you'll always speak to a real person.
Extensive and cutting edge product range – ecotel boasts an extensive product portfolio enabling you to consolidate your communications with one supplier. ( Business Lines, Call packages,Voip Packages, Broadband packages,web hosting).
Price guarantee - Our promise that your call rates will be capped and can therefore only go down, not up! ecotel also guarantees to match any competitor tariff offered during your contract term.
90 day agreement's – @ ecotel we don’t believe in bullying you into long and watertight contracts and when your circumstances change you are hit with penalties and court action.
We are so confident in retaining your custom that we offer 90 day to 12 month flexible agreements. If at any point “however unlikely” you are looking to move away from us and if we can’t help you, ecotel will make the transition as easy as possible.
Real Time online control panel - Free online billing allows you to access invoices and reports online - anytime, anywhere. View itemised calls and charges and create and customise reports specific to your requirements.
