ecotel Networks Logo   sales: 0844 330 1075
support: 0800 8600 745
sales@ecotelnetworks.com
   Ecotel Networks Consumer Code Of Practice
Ecotel Networks (Ire) Ltd Consumer Codes of Practice

Introduction to Ecotel Networks (Ire) Ltd

Ecotel Networks (Ire) Ltd is an independent company that delivers telecommunication services for Business clients and Residential clients. We operate throughout the , including . Our products are distributed through our direct sales force and independent sales agents. The Purpose of this code of practice is to inform you about our products, services and customer care policies. This code of practice has been prepared in accordance with guidelines published by Oftel on 17/-3/2003 and approved by the communications industry regulator Ofcom.


Services we provide

Ecotel Networks offer a wide range of products utilizing the BT Wholesale Access and Calls & Access range of products and carrier pre-selection, these are:

Whole sales line rental

PSTN, ISDN2, ISDN30

PSTN (Public Services Telephone Network)

ISDN (Integrated Services Digital Network)

Lease Lines

CPS (Call Packages) Carrier Pre-Selection

All calls are routed through tier 1 carriers.

Data & Internet Services

ADSL & SDSL

Mobile & Web design development

How to contact us:

Sales: 0844 333 1075

Should you need to contact Ecotel Networks Ltd between 8.30am- 6pm Monday – Friday. This can be done via Telephone, Royal Mail Post or email given below:


Address

39 High Street Holywood Belfast Co Antrim BT18 9AB

Company Number: NI 073221

VAT REG: 975 9985 25


Customer Service Number:

Free Call: 0800 8600 745


Customer service email:

Click on Contact us


Sales Enquiry email:

click on contact us


Website:

http://www.ecotelnetworks.com


Our Commitment to you:

Ecotel Networks (Ire) Ltd is committed to providing you with the highest quality of service. Our company delivers to you telecommunications services purchased from BT Openreach and other leading carriers. We make every reasonable effort to supply the services that satisfy your requirements.

Guarantee: All CPS packages are free to move onto our platform and there is no long term contracts 3 month agreement* ( 30 days Notice period )

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