Case Studies

Company:   Abbey Cabs Ltd
 
Contact:   D Moore - Managing Director
 
Client :   Taxi Firm
 
Issue:  3rd Party Auto Cab Computer GPS system installed
 
Need : 

Telecommunication solution to network with Auto cab system and allow CLI for call back and text back services
 
Past: Site only had 2x ISDN2e = 4 lines inbound to handle 10,000 calls inbound per month.
 
Ecotel Solution: 

Cisco based VoIP gateway – routed through a secured SIP based client to enable – 12 SIP lines on BCM50
 
Future proofing any increase in business operations
 
Future proofing client main Telephone number in case the site needs to move to any location
 
No more missed calls !!!! No more missed opportunities!!!!
 
Site: Refurbished
 
New system installed June 2010

Nortel BCM50 with handsets
 
Cat5 installed
All sites PC shuttles moved to Comms Cabinet
 
http://www.abbeytaxi.co.uk/page/home